Effective September 28, 2021

We developed our privacy statement to clearly demonstrate our firm commitment to the privacy of our clients, visitors, and users. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@re-solved.ca or by mail using the address below:

reSolved
4576 Yonge Street, Suite 600
Toronto, Ontario M2N 6N4
CANADA

reSolved provides an end-to-end service that enables other organizations to become high performing, efficient and effective in the pursuit of their mission. Although our business does not involve collecting information directly from individuals, reSolved has access to personal information that may be processed by the solutions we help our clients deliver.

reSolved takes privacy seriously and protecting personal information entrusted to our care is of the utmost importance to us. We use Privacy by Design as our guiding privacy framework to inform our practices. reSolved aspires to be proactive in our practices involving personal information to reduce risks of a privacy or security breach. All of our employees or Third Party Contractors who act on our behalf, are responsible for following our privacy policy and associated practices.

The personal information we collect when you visit our website can be divided into two main categories: information you give us, and information we collect automatically.

When you submit your contact information, we may process information contained in your inquiry regarding our services. The contact data includes your full name, email address, phone number and organization. If your contact information is in a business, professional or official capacity, it is not considered under the legal definition of personal information.

We also collect some personal identifiers when you visit our website. We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. We do not sell, rent, exchange, or otherwise disclose any information that we collect about our website visitors to third parties, except in the case of a malicious attack or as required by law.

A “cookie” is a resource created by your browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the website. Cookies are used for many purposes, such as to track language preferences, provide customized web page content, and display website navigation history. Cookies used by our website cannot identify you and do not give us access to anything on your device.

We may update this Website Privacy Statement from time to time. The most current version will always be posted to this website.